Training in Consumer-operated services
Evidence-based practices KIT (Knowledge Informing Transformation)
U.S. Department of Health and Human Services
Substance Abuse and Mental Health Services Administration
This booklet is a resource for training staff and volunteers of Consumer-Operated Services which are administratively controlled by mental health consumers and operate according
to self-help principles. Whether you are a leader, manager, worker, or volunteer, we hope you use this booklet as both a training manual for group sessions and a basic desk reference.
This booklet addresses the following topics:
Environment (both physical and emotional),